客户服务 丨 澳门葡京赌场

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            客户服务

            客户服务(Customer Service),是指一种以客户为导向的价值观,它整合及管理在预先设定的最优<br />
            成本–服务组合中的客户界面的所有要素。广义而言,任何能够提高顾客满意度的内容都属于客户服务的范围之内<br />
            <span>(客户满意度是指:客户体会到的他所实际”感知”的待遇和”期望”的待遇之间的差距)</span>

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